PRIVACYPOLICY
Shadowcore is committed to protecting your privacy.
Last updated: 22 March 2026
This Privacy Policy explains how Shadowcore collects, uses, and discloses information when you use the Shadowcore Discord bot and its associated services and website ("Service").
01 Information We Collect
We only collect data that is necessary for the Service to function properly. We do NOT store message content that is unrelated to a command.
Information Collected Automatically via Discord
- User IDs: To identify users for features like economy, leveling, and user-specific settings.
- Guild (Server) IDs: To identify servers and store server-specific settings.
- Channel IDs: To identify specific channels for features like logging or welcome messages.
- Role IDs: For permission-based commands and auto-role features.
- Command Usage: We may log which commands are used to improve the Service.
Information You Provide Voluntarily
- Server Configurations: Settings configured by admins (e.g., welcome messages, rules).
- User-Generated Content: Data generated through bot features like profiles or inventory.
Information from the Dashboard
- Cookies and Session Data: Used to keep you authenticated on the dashboard, linked to your Discord profile.
02 How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the core functionality of the Service.
- To personalize your experience (e.g., showing your level or balance).
- To provide customer support and respond to your inquiries.
- To monitor the usage of the Service for performance and security analysis.
03 Data Storage and Security
All data is stored on secure servers. We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no internet-based service can be 100% secure.
04 Data Retention
We retain data for as long as it is necessary to provide the Service.
- Server-specific settings are retained until the bot is removed from the server.
- User-generated data is retained until the user requests data deletion.
- Transient data like command logs may be cleared periodically.
05 Data Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our Service (like our hosting provider), so long as those parties agree to keep this information confidential.
06 Your Rights
You have the right to request access to or deletion of your personal data. To do so, please contact us through our official support channels.
To request data deletion for a server, the server owner must remove the bot from the server. This will automatically trigger the deletion of server-specific configurations.
07 Children's Privacy
Our Service does not knowingly collect any personally identifiable information from children under the age of 13. If you believe we have collected such information, please contact us immediately.
08 Blacklisting
We reserve the right to blacklist any user or guild (server) from accessing the Service at our sole discretion. Blacklisting may occur as a result of, but is not limited to:
- Abuse, exploitation, or misuse of the Service or its features.
- Attempting to harm, disrupt, or negatively impact the Service or other users.
- Violation of Discord's Terms of Service or Community Guidelines.
- Any behaviour deemed harmful or contrary to the integrity of the Service.
A blacklisted user or guild will lose access to all features of the Service. Blacklists may be permanent or temporary at our discretion. If you believe a blacklist has been applied in error, you may appeal by contacting us through our official support channels.
09 Contact Us
If you have any questions about this Privacy Policy, please contact us at kbennet475@gmail.com or by joining our Support Server.